Term and Conditions

1. Shining User Responsibilities

To keep our store sparkling for everyone, we ask you to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes and legitimate shopping
• Not attempt to interfere with website operations or security measures
• Be responsible for maintaining the confidentiality of your account credentials
• Ensure you’re legally permitted to purchase our products in your country

Sparkle Note: We reserve the right to refuse service to anyone who violates these terms or disrupts our sparkling community.

2. ✨ Glittering Product Information

Product Descriptions

We strive to make our footwear descriptions as sparkly-accurate as possible, including:

• Detailed product specifications (materials, sizing, colors)
• Clear photographs showing the products from multiple angles
• Available styles: Boots & Booties, Flats, Glitter Sneakers, Sandals, and regular Sneakers

Hygiene Considerations

For health and safety reasons:

• Glitter Sneakers cannot be returned if the protective sole covering has been removed or shows visible wear
• All footwear must be returned in original, unworn condition with all tags attached

Availability

All products are subject to availability. If an item sells out, we’ll notify you promptly and may offer sparkling alternatives.

3. ✨ Order & Payment Sparkles

Placing Orders

When you place an order:

• You’ll receive an order confirmation email (check your spam folder if it doesn’t arrive)
• Orders are processed within 1-2 business days (excluding weekends/holidays)
• We may contact you to verify information before processing

Accepted Payment Methods

We accept these sparkly payment options:

• Visa
• MasterCard
• JCB
• PayPal

Sparkle Security: All payments are processed through secure encrypted systems. We never store your full payment details.

Pricing & Currency

All prices are in USD and inclusive of applicable taxes unless otherwise stated. We reserve the right to adjust prices due to supplier changes or errors.

4. ✨ Shipping Sparkles

Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipping
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

Shipping Areas

We ship worldwide except to:

• Most Asian countries (specific restrictions available at checkout)
• Remote areas (determined by carrier limitations)

Delivery Delays: Customs processing or local delivery services may cause additional delays beyond our control.

Order Tracking

You’ll receive tracking information via email once your order ships. Please allow 24 hours for tracking to activate.

5. ✨ Returns & Refunds Sparkle Policy

Return Eligibility

• 15-day return window from delivery date
• Items must be unworn, in original packaging with all tags
• Glitter Sneakers must have intact protective sole coverings
• Sale items follow the same return policy

Return Process

1. Email [email protected] within 15 days with order details
2. Wait for return authorization (typically within 48 hours)
3. Ship items to: Outlet Shiny Steps Store Returns, 319 West Silverwood Dr, Midwest City, US 73110
4. Include original packing slip or order confirmation

Refund Details

• Refunds issued to original payment method within 5-7 business days after return approval
• Original shipping costs non-refundable unless return is due to our error
• Return shipping costs are customer’s responsibility

6. ✨ Intellectual Property Sparkles

All that glitters on our site is ours:

• All website content (text, images, logos) is property of Outlet Shiny Steps Store
• You may not reproduce, distribute, or create derivative works without permission
• Product designs are protected by copyright and trademark laws

Sparkle Respect: We love when you share our products on social media – just please credit us appropriately!

7. ✨ Liability Limitations

While we sparkle brightly, our responsibilities have limits:

• We’re not liable for delays caused by carriers, customs, or unforeseen circumstances
• We make every effort to ensure product accuracy but can’t guarantee against occasional errors
• We’re not responsible for any consequential damages from product use
• Total liability for any claim related to our products is limited to the purchase price

8. ✨ General Sparkles

Changes to Terms

We may update these Terms periodically. Continued use of the site constitutes acceptance of changes.

Governing Law

These Terms are governed by the laws of the United States and the state of Oklahoma.

Contact Us

For any questions about these Terms, contact our sparkling customer service at:

Email: [email protected]
Physical Address: 319 West Silverwood Dr, Midwest City, US 73110